Privacy Policy
Your personal information is handled with care, confidentiality, and respect at Glowistic.
1. What Information We Collect
When you place an order with Glowistic, we collect only the essential details required to process, fulfill, and deliver your parcel:
- Your full name
- Your phone / WhatsApp contact number
- Your email address (for order receipts and notifications)
- Your complete delivery address (city, area, house/flat #, landmark)
- Any specific order delivery notes you provide
2. How Your Information Is Used
Your data is used strictly to verify orders, generate courier airway bills, dispatch parcels, and respond to your customer service inquiries on WhatsApp or phone. We do not sell, rent, or trade your personal data to any third parties.
3. Sharing with Logistics Partners
In order to fulfill your order, we share your delivery name, address, and mobile number exclusively with our verified courier delivery partners (e.g. TCS, Trax, Leopards). They are authorized to use this information solely for the purpose of delivering your parcel.
4. Data Security & Retention
We maintain administrative, technical, and physical safeguards to protect your personal details against unauthorized access. If you wish to update or remove your details from our records, please contact our support team.
5. Contact Regarding Privacy
For any questions regarding this Privacy Policy or your data, please message us on WhatsApp at 03445422609 or reach out via our official Contact page.